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SAMAROO – REFUND & RETURN POLICY

Store Address:

RAJADIGHI NAYA PARA,

GAZOLE, MALDA, WEST BENGAL, PIN CODE. 732102

Email: help.samaroo@gmail.com

Contact: 7501158533, 7601909540

 

1. ELIGIBILITY FOR RETURNS

Due to the nature of food products, returns are accepted only for:

- Wrong item delivered

- Damaged or tampered packaging

- Expired product received

 

2. RETURN WINDOW

Customers must report issues within 48 hours of delivery.

 

3. REFUND PROCESS

Once a claim is verified, refunds will be processed to the original payment method within 5–7 business days.

 

4. NON‑RETURNABLE ITEMS

Opened, used, or partially consumed products cannot be returned.

 

5. REPLACEMENTS

Where applicable, a replacement product may be shipped instead of a refund.

 

6. CONTACT

Email: help.samaroo@gmail.com 

Phone: 7501158533, 7601909540

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